Frequently Asked Questions.

Shamrock Foods is the largest independent foodservice company in the West and top five in the United States, delivering a wide range of quality products to restaurant, hospitality and institutional foodservice customers.

Shamrock Foodservice Warehouse (an extension of Shamrock Foods) is a fresh, convenient and membership-free retail shopping experience for professional chefs and home cooks. It's also the perfect place for Shamrock Foods customers to replenish their kitchens between deliveries. At our store they know they’ll find the same quality brands they’ve come to know and love through Shamrock Foods.

We are the official store of “Everyone is Welcome!”

Our stores are open to the public with NO MEMBERSHIP REQUIRED. We offer convenient and reliable foodservice and wholesale grocery solutions for restaurants, caterers, food trucks, small businesses, households, non-profit organizations, hotels, daycares, event planners, clubs and more.

Our stores are open Monday - Sunday, from 7 a.m. to 7 p.m.

All stores are closed on Thanksgiving and Christmas Day.

We accept Visa, MasterCard, Discover, American Express, Cash and all electronically approved checks.

Our Shamrock Foods customers can also link their My Store Savings card to their Shamrock Foods' charge account for easy payment!

Yes! We encourage all of our shoppers to enroll in My Store Savings program to get exclusive deals and savings at our stores, including weekly Hot Deals.

Everyone who shops the Shamrock Foodservice Warehouse and has a valid email address is eligible for our My Store Savings program. You can sign up online following the written instructions or in-store by visiting our customer service counter on your next visit!

Stocked with more than 7,000 foodservice and wholesale grocery products and access to Shamrock Foods full professional foodservice lineup, our stores offer everything from high-quality meats and seafood to a variety of fresh produce, premium oils and farm-fresh dairy, plus hundreds of items locally grown or manufactured. We also carry plenty of paper products, as well as cooking, cleaning and janitorial supplies. Our stores even feature quick and economical access to professional kitchen appliances and equipment.

You can also enjoy access to more than 15,000 additional items direct from Shamrock Foods, with next-day delivery on most items, by placing a Special Order on our website or in-store.

Visit Products Categories to take a look at our high-quality variety!

Yes! Shamrock Foodservice Warehouse provides access to more than 15,000 additional professional foodservice and wholesale grocery items available for Special Order direct from Shamrock Foods, with next-day delivery available on most items.

Yes! We feature full case-pack items for your convenience.

If you don’t see what you need, just ask a store associate for assistance.

No. Our stores feature BOTH individual items and full case-pack items for your convenience.

If you don’t see what you need, just ask a store associate for assistance.

Existing Shamrock Foods’ customers can link their Shamrock Foods charge account with their My Store Savings card for easy payment in-store. Non-Shamrock Foods customers are free to set up charge accounts directly through Shamrock Foodservice Warehouse. Please talk to a store manager for details.

You can enroll online following the written instructions or in-store by visiting our customer service counter on your next visit! Either way, enrolling is easy and only takes a couple of minutes to complete!

Yes! My Store Savings is available at every location. To find your nearest store, click here.

My Store Savings is for anyone who shops at Shamrock Foodservice Warehouse. Once enrolled, you’ll enjoy great savings on monthly Hot Deals, everyday low pricing and special promotional offers.

No. Simply enroll online or in-store, receive your My Store Savings card, and start saving today!

No. We are the official store of “Everyone is Welcome” with no membership required, because our store is for everyone! From the at-home chef wanting to prepare fresh, great-tasting meals for their family to the small business owner stocking their break room (or kitchen), Shamrock Foodservice Warehouse can truly be a resource for everyone.

Your My Store Savings card can be used every time you shop, with savings and promotional offers applied every time. If a monthly offer specifies purchase limits, the My Store Savings card automatically tracks purchases.

Yes! If you are a Shamrock Foods broadline customer, you can link the My Store Savings card to charge purchases to your Shamrock Foods account. To maintain the security of your charge account, additional verification steps will be taken.

Yes, or provide the phone number associated with your My Store Savings card.

An email address is required for enrollment in the My Store Savings program.

My Store Savings enrollees may unsubscribe from marketing emails at any time; however, because the My Store Savings program communicates primarily via email, you will no longer be notified about savings, offers and program benefits.

Your broadline customer status does not affect program eligibility. We’ll look forward to serving you at the Shamrock Foodservice Warehouse.

When customers place a Special Order online, they are typically requesting product that is not routinely carried in-store. The store manager orders the product direct from Shamrock Foods on their behalf and when the customer comes to the store for pick up they pay for it at that time.

My eStore is an online shopping resource which allows customers to select and purchase product carried in-store and schedule a pick up at their preferred location.

Will Call is available to our Shamrock Foods customers exclusively, through ShamrockORDERS.

Special Orders are available to any customer who shops our store, extending access to over 15,000 quality foodservice products, supplies and equipment direct from Shamrock Foods. If you can’t find it on our shelf, you bet we can special order it – with next-day delivery on most items.

That’s why we are the official store of get what you need, when you need it.

No. All things culinary can be yours, by placing a Special Order at your local Shamrock Foodservice Warehouse.

The turnaround time for Special Orders varies by location. In most cases, the store manager can place an order and have it ready for pickup within a 24-hour window. There are several factors that determine the turnaround time on a case-by-case basis. Simply place your Special Order and someone from the store will be in touch with you shortly after to confirm your needs, get any additional information necessary, and provide an estimated time of arrival for pick-up.

Within the Special Order form is an example of details to include, such as a product description and quantities or pounds needed. Once you fill out your needs in the form, click the Submit button and someone from the store will be in touch with you shortly after to confirm your needs, get any additional information necessary, and provide an estimated time of arrival for pick-up.

The store manager, the assistant manager, or one of the designated leads will follow up with you within a 4-hour window from the time your Special Order is placed. Customers placing Special Orders at or after 4 pm, will be contacted by someone the following business day. The Saturday before Easter Sunday, Thanksgiving Eve and Christmas Eve are excluded from this schedule as we are closed on Easter, Thanksgiving and Christmas Day.

It is easy to fill out the Special Order form online. Simply go to the Special Orders page to fill out your first/last name, phone number and email address. You will also need to select the date product(s) is needed by and the store you desire to pick up the product(s) from. Then fill out a brief description of the product and quantities or pounds needed. Click submit and you will receive a notification that your Special Order has been submitted.

While you can feel free to place your Special Order in-store, we encourage you to place your Special Order online. We know your time is limited, and placing your Special Order online is convenient, quick and easy. Place your order from anywhere, at any time, and we’ll make sure you get the Shamrock service we’re known for.